Please refer to this page for general shipping alerts. Once shipped, you will receive an email with a tracking number.
We ship Monday-Friday, and sometimes Saturday. This schedule may change from time to time due to holidays or extreme weather.
Any weather-related shipping delay will occur near weekends because we want to avoid situations where Dubia roaches sit in the heat or cold unattended, like on a Sunday. We only delay shipping for significant regional or national weather events like heat waves and major winter storms.
IMPORTANT NOTE: Always take your local weather into account when ordering! As a general rule, we do not check destination weather before shipping packages. The best way to get Dubia roaches delivered alive, healthy, and fast when it’s very hot or cold is to follow our guidelines for shipping in heat or cold. This usually means selecting a post office hold for pickup (external link) when placing your order. You can find this option on the main checkout page under the shipping address entry form.
Shipping Alerts
All clear!
Friday July 26, 2019
The national heatwave continues so we are shipping cautiously today. Orders to particularly hot regions may be delayed until Saturday or Monday.
Friday July 19, 2019
Most orders delayed until Monday due to very high heat nationwide.
Thursday July 4, 2019
Mail holiday. We will resume shipping on Friday.
Monday May 27, 2019
Mail holiday. We will resume shipping on Tuesday.
Friday February 15, 2019
Some orders delayed until Tuesday due to nationwide winter storm. Monday is a mail holiday.
