Please refer to this page for information about our general shipping status and specific shipping alerts. This is where we list changes in our regular shipping schedule due to events like mail holidays and extreme weather. In all cases, you will receive an email with tracking information as soon as we ship your order.
Our regular shipping hours are Monday-Friday, and we sometimes ship on Saturday.
Most weather-related shipping delays occur near weekends because we want to reduce the chance that Dubia roaches will sit in a hot or cold place unattended, like on a Sunday. We only delay shipping for significant regional or national weather events like heatwaves and major winter storms.
IMPORTANT NOTE: Always take your local weather into account when ordering Dubia roaches and other live insects! As a general rule, we do not check destination weather before shipping. The exception is with recurring orders that include temperature control. The best way to receive your insects alive, healthy, and fast when it’s very hot or cold is to follow our guidelines for shipping Dubia roaches in extreme weather. This may include a post office hold for pickup (external link) on your package. You may request this by checking the post office hold for pickup checkbox on the main checkout page.
Shipping Alerts
Monday January 16, 2023
Monday is MLK day and a mail holiday. We will resume shipping on Tuesday.
Monday January 2, 2023
Monday is a mail holiday. Happy New Year! We will resume shipping on Tuesday.
Monday December 26, 2022
Monday is a mail holiday. Merry Christmas and happy holidays! We will resume shipping on Tuesday.
Thursday November 24, 2022
Happy Thanksgiving! Thursday is a mail holiday and we will resume shipping on Friday.
Friday November 11, 2022
Friday is a mail holiday. We will resume shipping on Saturday.
Monday October 10, 2022
Monday is Columbus Day – a mail holiday. We will resume shipping on Tuesday.
Monday September 5, 2022
Monday is a mail holiday. Happy Labor Day! We will ship on Saturday, resuming on Tuesday.
Monday July 4, 2022
Monday is a mail holiday. Happy 4th of July! We plan on shipping orders on Saturday, then resuming on Tuesday.
Monday June 20, 2022
Monday is a mail holiday. We will ship orders on Saturday and resume on Tuesday.
Wednesday February 2, 2022
Weather-related flight cancellations are high today and Thursday. We can work around them in some cases, but in others there may be delays of a few days.
