Please refer to this page for general shipping alerts. You will receive an email with tracking information as soon as your order is on its way.
We ship Monday-Friday, and sometimes Saturday. This schedule may change from time to time due to holidays or extreme weather. We do our best to list exceptions to our shipping schedule below.
Most weather-related shipping delays will occur near weekends because we want to avoid situations where Dubia roaches sit in the heat or cold unattended, like on a Sunday. We only delay shipping for significant regional or national weather events like heat waves and major winter storms.
IMPORTANT NOTE: Always take your local weather into account when ordering Dubia roaches and other live insects! As a general rule, we do not check destination weather before shipping. The best way to receive your insects alive, healthy, and fast when it’s very hot or cold is to follow our guidelines for shipping Dubia roaches in extreme weather. This may include a post office hold for pickup (external link) on your package. You may request this by checking the post office hold for pickup checkbox on the main checkout page.
Shipping Alerts
Monday July 5, 2021
Monday is a mail holiday. We will resume shipping on Tuesday.
Week of Monday June 28, 2021
There is an extreme heatwave in the Pacific Northwest. Please consider a post office hold for your order if your temperature is above 80°F.
Week of Monday June 14, 2021
Many states are experiencing a strong heatwave. Please consider a post office hold for your order if your temperature is above 80°F.
Monday May 31, 2021
Monday is a mail holiday. We are shipping Saturday and will resume on Tuesday.
Monday February 17, 2020
Monday is a mail holiday. We will resume shipping on Tuesday.
Monday January 20, 2020
Monday is a mail holiday. We will resume shipping on Tuesday.
Thursday November 28, 2019
Happy Thanksgiving! Shipping will resume Friday the 29th.
Friday August 30, 2019
Monday is a mail holiday and high temperatures are expected in much of the country this weekend, so some orders will be delayed until Saturday or Tuesday.
Friday July 26, 2019
The national heatwave continues so we are shipping cautiously today. Orders to particularly hot regions may be delayed until Saturday or Monday.
Friday July 19, 2019
Most orders delayed until Monday due to very high heat nationwide.
